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Chevron Technologies Website Support, Design and Development

So you’re building a new website? Not sure of where to start? Today we discuss the areas that are most critical to focus on and get right while building your new website.

‘Beauty is in the eye of the beholder’, effective web design is judged by the users of the website and not the website owners. There are many factors that affect the usability of a website, and it is not just about form (how good it looks), but also function (how easy is it to use). 


‘Design is not just what it looks like + feels like, design is how it works’
– Steve Jobs


Websites that are not well designed tend to perform poorly and have sub-optimal Google Analytics metrics (e.g. high bounce rates, low time on site, low pages per visit and low conversions). So what makes good web design?

Purpose – Good design caters to the users needs. Are your users looking for information, entertainment or to make a transaction. Each page of your website needs to have a purpose and to fulfil a need for the user in the most effective means possible.

Communication – Users want information, quickly. It is important to communicate clearly, make your info easy to read and digest. Some ideas include organising info using headlines and sub headlines, use bullet points instead of long sentences.

Typefaces – Sans Serif fonts such as Arial and Verdana are easier to read online. An ideal font size for reading easily online is 16px. Restrict your website to a maximum of 3 fonts in a maximum of 3 sizes to keep your website optimal. 

Colours – A good colour palette will go a long way to enhancing the users experience. Complement your colours, using contrasting colours for text and backgrounds will make reading easier for the user. Vibrant colours evoke emotions and should be used sparingly, and finally using white space/negative space is essential at giving your website a modern uncluttered look.

Images – A picture can speak a thousand words, and selecting images for your website can help with brand positioning and connecting with your target audience. If you don’t have high quality professional photos on hand, consider purchasing stock photos, or find many free stock photo websites also to lift the look of your website. Also consider using infographics, videos as these can be much more effective at communicating than text.

Navigation – Navigation is about how easy it is for users to take action and move around your website. Some tactics for effective navigation include a logical page hierarchy, using bread crumbs, designing clickable buttons, and following the ‘three click rule’ which means users will be able to find the information they are looking for within three clicks.

Layouts – Placing content randomly on your web page can end up messy. Grid based layouts arrange content into sections, columns and boxes that line up and feel balanced, which leads to a better looking website.

“F” Pattern – It has been discovered that users scan computer screens in an “F” pattern. Most of what people see is in the top and left of the screen and the right side of the screen is rarely seen. Effectively designed websites will work with a reader’s natural behaviour and display information in order of importance (left to right, and top to bottom). 

Load Time – Nobody enjoys a website that takes too long to load. Make page load times more effective include optimising image sizes (size and scale), combining code into a central CSS or JavaScript file (this reduces HTTP requests) and minify HTML, CSS, JavaScript (compressed to speed up their load time).

Mobile Friendly – It is essential to have a mobile friendly website now a days. Your website should be but to be responsive (visible on all screen sizes). If your website does not work on a mobile, it can be rebuilt, or a seperate dedicated mobile website could be created.

These principles of effective web design can help your website be more engaging, useful, and memorable for visitors.

Before we perform a single task, our experts complete a backup of your website to ensure that it’s fully protected and can be restored

WordPress Development

Get your websites back-end sorted right. Select from any of the categories below. Each bullet represents one credit. Click here for the full catalogue of services.

Including:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error.

Install, activate or update a Plugin

  • Install and activate one custom plugin, purchased plugin or plugin from the WordPress catalog
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard

>> You must specify which plugin(s) to update.

  • Manually update one plugin

>> Example: A specific version provided to us by uploading it to the hosting account

>> If none are specified, we will update the currently active theme

  • Manually update one theme

>> Example: A specific version provided to us by uploading it to the hosting account

Troubleshoot and fix WordPress plugin issues

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a plugin related error

Config file changes

  • Enable a specified PHP module installed on the Hosting
  • Modify the value of a PHP setting
  • Enable or disable debug mode
  • Disable Cache
  • Remove the FTP prompt when installing or updating a plugin
  • Update database connection information in WordPress configuration
  • Reconnect a WordPress database and files

Unable to log in to WordPress

Troubleshoot and fix WordPress image issues

Troubleshoot and fix 404 error, broken links, or redirect issues

Troubleshoot and fix WordPress core file errors

Troubleshoot and fix a WordPress White Screen of Death

Troubleshoot and fix a WordPress internal server error

Troubleshoot and fix a contact form issue

Theme Maintenance

Tasks include making sure your website looks professional. Select from any of the below items. Each one represents 1 monthly credit. Click here for the full catalogue of services.

Install, change or update a theme

  • Install and activate one custom theme, purchased theme or theme from the WordPress store
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard

>> If none are specified, we will update the currently active theme

  • Manually update one theme

>> Example: A specific version provided to us by uploading it to the hosting account

Troubleshoot and fix theme errors

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error

Create and activate a child theme

  • Create and activate a child theme

Customise a theme

  • Modify one of the following for a theme:

>> Header

>> Sidebar

>> CSS

>> Background

>> Menu

>> (Each modification along with one revision will consume 1 credit.)