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Services

Frequently Asked Questions

Are you an Australian based company?

Our business is a fully Australian owned and operated business. We have been around since 2016.

Matthew has been coding since 2007, and is certified holding a Certificate 4 in Website Technologies and a Diploma in Website Development from TAFE SWSI. Programming is a passion of Matthew’s and you will be receiving the best possible service from him.

Please connect with us on Facebook and like us and share us with your friends, and we appreciate your recommendation.

What Content Management System do you use?

Internally at this time we use a WordPress due to its flexibility and popularity. Some other popular CMS’s are:

      • WIX
      • Drupal
      • Joomla
      • Magento
      • and many, many more…

What ever chosen system, we can work with you to implement and support the transition of new software into your business.

What kind of web design services do you provide?

Support and Development of fully custom, responsive, mobile first designed websites, built from the ground up using the latest technology and coding techniques or off the shelf systems such as:

  • Content Management Systems such as WordPress customisation and implementation.
    E-commerce such as WooCommerce customisation and implementation.
  • Managed WordPress Hosting
  • Logo and Graphic design services are outsourced to our partners.

**Development is not a once completed we are done approach. It is an ongoing process of continuous improvement to keep your online presence current and your customers engaged.**

Do you provide ongoing support?

Yes, we provide on-going support. An hourly fee is used to deliver support based on your requirements, alternatively we can discuss a monthly plan for a more consistent approach.

** Please note, if you do not purchase/agree to on-going support, we cannot provide a warranty as we cannot prevent unauthorised access or changes to the code.

Do you provide web hosting solutions?

We can provide a hosting solution for you, on request through our partners. Our hosting provider is GoDaddy, and we offer 24/7 technical support.

Pricing available on request.

Can I update my website on my own after it is live?

Yes you may, although if you wish not to continue services with us for ongoing support, future projects and maintenance, we will be unfortunately unable to provide any warranty on the work completed in this project/support.

** It is your website of course, and you will always retain access and control.**

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

“I’m giving Chevron Technologies full stars. We are very pleased with the assistance Matt has given us, he is very genuine and understanding of his clients needs. We were very overwhelmed and frustrated with the mess we had, Matt stepped in and delivered amazingly with what he was given. We highly recommend his services. “

Chelsea

“Matthew has been very knowledgeable and patient with setting up my husbands website and repairing mine. He is very professional and I thoroughly recommend his services if you are looking to revamp or create a new digital presence , Thanks Matt

Sharon

“What a great experience I had with Chevron Technologies. So easy to organise, and quickly dealt with. My updated web page looked amazing in less than a week. All done with a friendly and very approachable attitude. Great work Matthew! “

Zoe

Matthew did a wonderful job on my website. He understood my brief and efficiently carried out my requirements to the letter. He was patient, professional and met an aggressive timeline. I highly recommend Chevron Technologies for any web design needs.

Mirtha

Matthew has been very help and is a good communicator. All tasks were completed in a timely manner.Thank you Matthew.

Antoinette

Matt from Chevron Technologies did a wonderful job on my companies web site, I would highly recommend him and Chevron Technologies. “

Mel

Contact Us Today!

If we didn’t answer all of your questions, feel free to contact us anytime.

Before we perform a single task, our experts complete a backup of your website to ensure that it’s fully protected and can be restored

WordPress Development

Get your websites back-end sorted right. Select from any of the categories below. Each bullet represents one credit. Click here for the full catalogue of services.

Including:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error.

Install, activate or update a Plugin

  • Install and activate one custom plugin, purchased plugin or plugin from the WordPress catalog
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard

>> You must specify which plugin(s) to update.

  • Manually update one plugin

>> Example: A specific version provided to us by uploading it to the hosting account

>> If none are specified, we will update the currently active theme

  • Manually update one theme

>> Example: A specific version provided to us by uploading it to the hosting account

Troubleshoot and fix WordPress plugin issues

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a plugin related error

Config file changes

  • Enable a specified PHP module installed on the Hosting
  • Modify the value of a PHP setting
  • Enable or disable debug mode
  • Disable Cache
  • Remove the FTP prompt when installing or updating a plugin
  • Update database connection information in WordPress configuration
  • Reconnect a WordPress database and files

Unable to log in to WordPress

Troubleshoot and fix WordPress image issues

Troubleshoot and fix 404 error, broken links, or redirect issues

Troubleshoot and fix WordPress core file errors

Troubleshoot and fix a WordPress White Screen of Death

Troubleshoot and fix a WordPress internal server error

Troubleshoot and fix a contact form issue

Theme Maintenance

Tasks include making sure your website looks professional. Select from any of the below items. Each one represents 1 monthly credit. Click here for the full catalogue of services.

Install, change or update a theme

  • Install and activate one custom theme, purchased theme or theme from the WordPress store
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard

>> If none are specified, we will update the currently active theme

  • Manually update one theme

>> Example: A specific version provided to us by uploading it to the hosting account

Troubleshoot and fix theme errors

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error

Create and activate a child theme

  • Create and activate a child theme

Customise a theme

  • Modify one of the following for a theme:

>> Header

>> Sidebar

>> CSS

>> Background

>> Menu

>> (Each modification along with one revision will consume 1 credit.)