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Simply WordPress FAQ's

Check out our Frequently Asked Questions for what you're looking for!

Website Design

What kind of web design services do you provide?

Support and Development of fully custom, responsive, mobile first designed websites, built from the ground up using the latest technology and coding techniques or off the shelf systems such as:

Content Management Systems such as WordPress customisation and implementation.

E-commerce such as WooCommerce customisation and implementation.

Managed WordPress Hosting Logo and Graphic design services are ‘outsourced to our partners.

Development is not a once completed we are done approach. It is an ‘ongoing process of continuous improvement to keep your online presence current and your customers engaged.

Hosting & Support

Why choose Simply WordPress Sydney for website care?

At Simply WordPress Sydney, your website receives meticulous care backed by over 25+ years of experience in Information Technology and Business. Our dedication extends beyond just offering services; we prioritize the tailored needs of your website, ensuring it's not only well-maintained but optimized for success in the digital realm.

Where are your services available?

Our advanced WordPress support services are accessible across Australia, reaching small and medium businesses in major cities like Sydney, Brisbane, Melbourne, Adelaide, Perth, Tasmania, and the Northern Territory. We extend our expertise beyond geographic boundaries, utilizing remote systems such as Zoom and other collaboration tools to serve clients effectively.

What specific technologies do you specialize in?

Our expertise revolves around Advanced WordPress Support, Advanced WordPress Website Design, WordPress Maintenance, WooCommerce Maintenance, WooCommerce Websites, and WordPress Hosting, Security, and Backup products. Whether it's building a dynamic e-commerce platform or maintaining an existing WordPress site, our proficiency covers a wide spectrum of technological needs.

What industries do you serve?

We cater to a diverse range of industries including travel, design, construction, natural therapies, fitness, security, property, and retail, among others. Our solutions are versatile and adaptable to various business sectors, ensuring tailored support regardless of your industry.

What is Website Maintenance?

Website maintenance involves a series of tasks that are aimed at ensuring your website is running smoothly and meeting your business needs. These tasks include regular checks for issues, errors, and outdated content, as well as necessary updates to keep the website secure and functional. Some of the tasks in website maintenance include updating software, fixing broken links, optimizing images, securing the website, and adding new content.

How Much Does Website Maintenance Cost?

The cost of website maintenance can vary depending on the specific needs of your website and the services required. Some website maintenance services offer monthly or annual plans, while others charge hourly rates. The cost for website maintenance can range from a few hundred dollars per year to several thousand dollars per year, depending on the size and complexity of your website. We at Simply WordPress offer Quarterly & Annual Plans.

Benefits of Our Monthly Website Maintenance Packages
Our monthly website maintenance packages offer several benefits, including: Peace of mind knowing that your website is up-to-date, secure, and functioning properly. Improved website performance, including faster loading times and improved navigation. Increased SEO rankings, leading to increased visibility and traffic to your website.
Why Website Maintenance is Important
Website maintenance is important for several reasons. Firstly, regular website maintenance ensures your website is up-to-date and functioning properly, which is crucial for a positive user experience. A well-maintained website is more likely to attract and retain visitors, leading to increased engagement and conversions. Secondly, website maintenance is important for security purposes. Hackers and cybercriminals are constantly looking for vulnerabilities in websites to exploit, and an outdated or poorly maintained website is an easy target. Regular website maintenance can help prevent security breaches, protecting your website and your users’ sensitive information. Finally, website maintenance is important for SEO (search engine optimization) purposes. Search engines like Google prefer websites that are regularly updated and maintained, as they are more likely to provide relevant and useful content to users. A well-maintained website is more likely to rank higher in search engine results, leading to increased visibility and traffic.
What is website optimisation?

Website optimisation is the process of using tools, advanced strategies, and experiments to improve the performance of your website, further drive more traffic, increase conversions, and grow revenue.

Why is website optimisation important?
Website optimisation is crucial for the success of any online business. Without it, websites won’t receive the necessary traffic they need to stand out and remain profitable. By optimising your WordPress website for search engines and real people, you can consistently turn people who had previously never heard of your company into customers. If you don’t optimise your website and your content, it doesn’t matter how many people search for terms relevant to your business. Your site won’t show up in the results.
Do you offer performance optimisation for e-commerce sites?
Yes, we offer performance optimisation services for e-commerce sites. Our team of experts can help you improve your website’s speed, responsiveness, and user experience, leading to increased traffic, higher conversion rates, and improved search engine rankings.
What industries do you serve?
We cater to a diverse range of industries including travel, design, construction, natural therapies, fitness, security, property, and retail, among others. Our solutions are versatile and adaptable to various business sectors, ensuring tailored support regardless of your industry.
What is Managed WordPress Hosting?

Built on our state-of-the-art hosting, Managed WordPress Hosting from Simply WordPress is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to create, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to create and manage a fast, secure, reliable WordPress website or blog.

If I have a WordPress site hosted somewhere else, can I move it to Simply WordPress?

Yes. You can migrate your site over to Simply WordPress Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, the just do a quick review and you’re ready to publish.

If you need assistance, we provide FREE migration services for new customers.

After I purchase Managed WordPress Hosting, how do I get started?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award- winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your websiteor blog.

Do you provide web hosting solutions?

We can provide a fully optimised WordPress / WooCommerce hosting solution designed for high performance websites.

 

General

Are you an Australian Based Company?

Our business is a fully Australian owned and operated business. We have been around since 2016.

Matthew has been coding since 2007, and is certified holding a Certificate 4 in Website Technologies and a Diploma in Website Development from TAFE SWSI. Programming is a passion of Matthew’s and you will be receiving the best possible service from him.

Please connect with us on Facebook and like and share us with your friends, we appreciate your recommendation.

WordPress

What is WordPress?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from simplywordpress, you can too.

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically.

You never have to hassle with installing another update or worry about running an ‘outdated or compromised version of WordPress.

Do I need to setup my Database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

How can I access my WordPress installation?

There are several ways to log in to your WordPress website or blog.

Go to https://simplywordpress.sydney/hub, log in and choose one of our award winning hosting options from your list of products. Type http://coolexample.com/wp-admin, where coolexample.com is your domain name, and that will take your directly to the Admin login screen.

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